Shipping Policy

Thank you for shopping with Natalie Mukundu Pty Ltd.

We proudly ship our hair food products nationwide across South Africa.

Processing Time

All orders are processed within 1–3 business days after payment has been confirmed. You will receive a confirmation email once your order has been dispatched.

Delivery Time

Delivery times vary depending on your location, but typically take between 2–5 business days after dispatch. Please note that rural or outlying areas may require additional delivery time.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location.

Order Tracking

Once your order has been shipped, you will receive tracking details via email so you can monitor your delivery.

Incorrect Address Information

Please ensure your shipping details are correct before completing your purchase. Natalie Mukundu Pty Ltd cannot be held responsible for delays or lost parcels due to incorrect or incomplete addresses provided by the customer.

Delays

While we work with reliable courier partners, delivery delays may occur due to circumstances beyond our control, including public holidays, weather conditions, or courier service disruptions.

If you have any questions regarding your order or delivery, please contact us:

📧 nataliemukundu.com
📞 +2765 977 9177

Thank you for trusting us with your crown. 👑